Terms of use

1. Who is who

Talerift is a Minecraft server hosting service. The party that sets up and runs your server and gives you support is the company below, called "Talerift" or "we" in this text.

E-⁠mail

info@talerift.net

Tebex takes the payment. Tebex is the seller of record for this sale (Merchant of Record): it collects the money, calculates and adds the tax, and issues the invoice. At checkout it asks you to accept its own terms of sale as well. Talerift provides the service: the server, the panel and support are ours.

These terms cover the talerift.net site, the panel and the game servers you rent. When you buy, you also accept the pre-information form and the distance sales agreement. Your personal data is handled as described in the privacy notice.

2. Your account

• An e-⁠mail address and a password are enough to open an account. We send you an e-⁠mail to verify the address.
• You must be at least 16 to pay; the limit comes from Tebex's terms. If you are under 18, you must have permission from a parent or guardian.
• Don't share your password. You are responsible for what is done with your account. If you see a sign-in you don't recognise, close your sessions in the panel and write to us.

3. The service

What you rent is a game server for Minecraft: Java Edition. Bedrock clients are not supported.

The player range describes how many people can play comfortably and is not a guarantee: mods, plugins and the size of the world change it. Every plan has a memory and disk limit.

• Software: you choose Vanilla, Paper, Purpur, Fabric or Forge. Versions older than 1.17 and older Forge versions may not run.
• Location: when you buy, you choose from the locations on sale at that moment (Istanbul, Frankfurt).
• Mods and plugins: no one-click tool installs them; you upload the files to the server yourself. Uploads from the panel are limited to 8 MB per file.

Runs while you play

Every plan runs while people play; there is no 24/7 option.

• When nobody is on the server, your world is saved and the server sleeps: after 5 minutes on Vanilla, Paper and Purpur, and after 15 minutes on Fabric and Forge. While it sleeps the game doesn't run; farms, plugin tasks and timers stop.
• When someone connects to the address, the server wakes. Vanilla and plugin servers start within seconds; modded servers can take a few minutes. The player is held for up to 25 seconds; if the server is still starting, they are told to reconnect shortly.
• If the machine has no room at that moment, waking can be refused, and the player sees a message saying so.

Backups

If your server has run since its last backup, an automatic backup is taken about every 24 hours, and the last 7 automatic backups are kept. You can also take backups by hand (up to 5 per server). Backups currently sit on the same machine as your server and are not copied anywhere else: a disk failure can destroy your server and its backups together.

4. Prices and payment

• Prices are monthly and in US dollars. Tax is not included: Tebex adds it on its payment page according to your country and shows the total before you pay.
• You enter your card details on Tebex's page; we neither see nor store them. Your bank may charge extra for currency conversion or the payment method.
• The subscription renews by itself every month until you cancel. We remind you by e-⁠mail 3 days before each renewal.
• Your subscription renews at the price you bought it for. If the price list changes, the new price applies only to new purchases; if this rule changes, we will tell you by e-⁠mail at least 30 days ahead.
• You can change the plan of an active subscription in the panel. You pay the new plan's monthly price on Tebex's payment page; the new plan starts when you pay and runs for a month, and later months are charged at the new plan's price. Your world stays as it is; the server restarts as it moves to the new plan. If you change within 72 hours of the first payment, the old plan's payment is refunded; after 72 hours the old plan's unused days aren't refunded.
• The official record of a payment is Tebex's invoice. The payment record in the panel shows the plan's price; the amount you paid with tax is on Tebex's document.

5. Cancelling

• Press the cancel button on the panel's Billing page once; we don't ask why. The cancellation is processed at once and no new payment is taken.
• Your server keeps running until the end of the paid period. When the period ends, the subscription ends, the server stops and your world is kept for 7 more days; then it is deleted along with its backups.
• If you change your mind before the period ends, you can undo the cancellation on Tebex's payment history page. You can also cancel and change your payment method there; what you do there reaches us.
• If you cancel a subscription whose payment has failed or whose server is stopped, the subscription ends at once; your world is still kept for 7 days.

6. If a payment fails

If a renewal payment fails, we tell you by e-⁠mail and Tebex tries the payment again. The schedule is:

First day

Your server keeps running.

Day 7

Your server stops and can't be started; your world is kept.

Day 30

A deletion warning is sent.

Day 37

The subscription ends; your world and backups are deleted.

If you pay within this time, the subscription comes back. If your server had stopped, the new period starts on the day you pay, and you aren't charged for the days it was stopped. If Tebex stops trying, you can start a new payment from the panel.

7. Refunds and withdrawal

You have an unconditional right to a refund within 72 hours of the first payment; a refund ends the subscription and deletes your world at once. The details are in the refund policy, and the rules on the right of withdrawal are in the distance sales agreement.

8. Rules

Running a Minecraft server means accepting Mojang's Minecraft EULA. Your server is set up with that acceptance, and following the EULA is your responsibility.

You may not:

• host or spread illegal content, or infringe the intellectual property rights of others;
• attack other systems, or use the server for scanning or spam;
• spread malware, mine cryptocurrency, or use the machine for anything other than the game;
• strain resources in a way that affects other customers' servers, or try to get around isolation and limits.

You are responsible for the mods, plugins and files you upload to your server and for what happens on it.

9. Your world and files

Your world and the files you upload are yours. We store and run them to provide the service. Our team can access your server's console and files to solve a problem or look into abuse.

There is no way to download a whole world yet. If you need something from your world before it is deleted, write to info@talerift.net.

10. Availability and the smoothness guarantee

We work to keep the service running without interruption, but we don't guarantee that it will be: maintenance, faults or attacks can make your server temporarily unreachable.

Smoothness guarantee. If your server, within its plan's player range, lags continuously because of our resources (tick time above 50 ms in at least 90% of the measurements over 15 minutes), you are moved to the next plan up for free until the end of your paid period. Our team reviews this and does it by hand. The guarantee covers Vanilla, Paper and Purpur; Fabric and Forge are outside it. Pro is the largest plan, so there is nothing above it.

11. Deleting your account and suspension

You can delete your account in the panel; we ask for your password. Deletion happens at once and can't be undone: your subscriptions end, and your servers are deleted with their worlds and backups within 24 hours at the latest. A payment made in the first 72 hours is refunded automatically.

If you break these terms, if a payment dispute is opened with your bank, or if the law requires it, we can suspend your account or server. We tell you by e-⁠mail when this happens.

12. Responsibility

We are responsible for providing the service with care. We are not responsible for problems caused by the mods and plugins you install, by third-party software or by the game itself. Our liability for intent and gross negligence, and in cases where the law doesn't allow it to be limited, is unaffected.

Minecraft is a trademark of Mojang AB. Talerift is not affiliated with Mojang AB or Microsoft.

13. Changes

If we change these terms, we publish the new version here with its new date. We tell you by e-⁠mail before a change that affects your subscription takes effect; if you don't accept it, you can cancel your subscription. New purchases are subject to the version you accept at checkout.

14. Governing law

These terms are governed by the law of the Republic of Türkiye. Consumers living in Türkiye can apply to the Consumer Arbitration Committee or the Consumer Court, according to the monetary limits the Ministry of Trade announces each year. If you live in another country, the mandatory consumer protection rules of that country still apply. Your purchase from Tebex is subject to Tebex's own terms.

15. Contact

For any question, info@talerift.net. Our company details are in section 1.